Frequently Asked Questions (FAQs)

1. What materials are used in your jewelry?

At Suhajewelry, we use high-quality materials such as 925 sterling silver, zircon stones, and hypoallergenic finishes to ensure durability, elegance, and comfort.

2. Is your jewelry hypoallergenic?

Yes, our jewelry is crafted with sensitive skin in mind. We use hypoallergenic materials to minimize the risk of irritation, making our pieces suitable for everyone.

3. Do you offer international shipping?

Yes, we ship our products worldwide. Shipping costs and delivery times may vary depending on your location. Full details can be found during checkout.

4. What is your return policy?

We accept returns within 30 days of purchase, provided the item is unused, undamaged, and in its original packaging. Please contact our customer service team to initiate a return.

5. How do I care for my jewelry?

To maintain the shine and quality of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store your pieces in a dry, cool place when not in use.

6. Can I track my order?

Yes, once your order is shipped, we’ll provide you with a tracking number so you can monitor its progress.

7. Do you offer customization?

Currently, we do not offer customization services. However, we’re always expanding our collection to suit a variety of tastes and preferences.

8. How can I contact Suhajewelry?

You can reach us via email at [insert email address] or through the contact form on our website. We aim to respond to all inquiries within 24-48 hours.

9. Do you offer discounts or promotions?

Yes, we frequently run special offers and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

10. What payment methods do you accept?

We accept a variety of payment methods, including credit cards, PayPal, and other secure payment gateways. Details will be provided at checkout.

If you have any additional questions, feel free to contact us. We’re here to help!